Q. How can you afford to sell your knives so cheap?
A. Our overhead is very small. We are an E-Commerce store, so we have to large brick and mortar store front to worry about. We also know that there is a lot of competition, so we maximize our inventory to select items, and not offer a lot of things others sell. For instance, all of the swords we sell are made of 1040 or better carbon steel. We do not sell stainless steal swords - which are really only good for display. Likewise, we try to ensure we carry only items that are of a good quality. We personally inspect each item prior to shipping it to ensure it works are expected.
Q. Why don't you carry more US made blades?
A. US steel hae become very expensive, as such US made knives - or those which are still made in the US - carry a much higher ny tag. Many US knife companies have chosen to outsource to Asia (PRC, Taiwan and Japan mostly) as it is just cheaper, and usually the same quality - and sometimes a better quality.
Q. How do you ship?
A. e primarily us USPS as the prices are cheaper. We do not aim at making profit on shipping and handling, so we charge what the post office charges us.
Q. I don't see something I want. How can I see if you can get it?
A. We can special order thosuands of knives, swords, etc. If you are looking for a particular brand/model, send an email to firstname.lastname@example.org with a detailed description, brand and model number. We will see if our suppliers can get that item. But remember that any special orders under $100.00 we have to charge a $35.00 fee as we have a minimum amount we have to purchase.
Q. Do you sharpen knives/swords?
A. The easy answer is no to both. Not all blades are designed to be sharpened. A lot of display only (Stainless Steel) swords are designed so that putting an edge of any kind will take a very long time. If we were to sharpen it - we would have to consider the hours it would take to put a decent edge on it without marring the rest of the blade. Some knives are just too old and the stress of sharpening it could break the blade.
Q. Do you repair knives/swords?
A. The easy answer is no to both. Much like the answer above, repairing a blade of any kind requires investigating the damage first and then assessing what it would take to reapir. The truth is a lot of knives are cheaper to replace than to repair. A $10.00 betterfly knife could cost you $40 - $60 in repair labor alone.
Q. I don't like this knife. How can I get a refund?
A. We do not offer refunds, all sales are final. If there is something wrong with the blade, contact email@example.com and explain what is wrong with it in detail. We will issue an RMA. You will be responcible for the shipping of the returned item. We will return any/all items that show physical damage (throwing a knife, dropping a blade, etc) without any repacement.If the knife is truly defective - remember that we inspect every item prior to shiping - we will replace the knife with the same or similar at equal or greater cost, with no additional cost to you.
Q. Why do I have to be 18 or older to purchase anything from you?
A. In the state of Texas one must be 18 or older to buy certain types of knives or other items we sell. We will not try to determine which items we can or cannot sell to a minor - regardless of state or country - we chose to err on the side of caution and not sell to anyone under the age of 18, even if your state or country allows the sale of any items we have to a younger age group.
If you habe questions that were not answered here, please email firstname.lastname@example.org